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IMC Claims Ltd endeavours to process all clients' Complaints within a reasonable time and is committed to high levels of customer service. Our aim is to handle your Complaint fairly, ensuring that we understand the nature of your concerns and any redress you may be seeking.

If you wish to make a complaint about our service please read the following Complaints procedure as laid out below: All written Complaints should be addressed to:

IMC Claims Ltd
31 Clarendon Road, Audenshaw, Manchester M34 5PP
Email –
Telephone – 0161 371 1051

The Legal Ombudsman

The Legal Ombudsman for England and Wales was set up by the Office for Legal Complaints under the Legal Services Act 2007. Their job is to look at complaints about legal service providers and claims management companies in a fair and independent way: we will not take sides and are unable to provide legal advice.

Telephone: 0300 555 0333 9am to 5pm Mon-Fri. Calls will cost no more than those to national geographic numbers (starting 01 or 02) from both mobiles and landlines. If you are calling from overseas, please call: +44 121 245 3050.

You can write to them at:
Legal Ombudsman
PO Box 6806, Wolverhampton WV1 9WJ


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IMPORTANT, we can only help if your PPI was taken out on or after 14 January 2005.

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